Navigate Technology Securely: Security that keeps your business on course.

A few years ago, I was pulled into an incident that started with a single customer call. The customer had logged into the platform that morning and noticed files were missing. At first, everyone assumed it was a support issue. Then a second customer reported something similar. Then a third. Within an hour, leadership was pulled into the conversation. At that point, nobody knew whether the issue was operational, accidental, or security related. The investigation was just getting started.

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Every organization worries about a breach. Almost none understand what one actually looks like until they live through it. This is the first post in a series on what actually happens before, during, and after a breach. This one is about what comes before: the conditions that were already there, long before anyone knew there was a problem.Every organization worries about a breach. Almost none understand what one actually looks like until they live through it.

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Most companies no longer operate entirely inside systems they own or directly control. Business operations now depend on SaaS platforms, MSPs, cloud providers, contractors, outsourced IT teams, payroll systems, AI tools, marketing platforms, and dozens of connected applications working together behind the scenes.The attack surface has changed significantly over the last five years, especially for fast-growing companies that depend heavily on third-party technology to operate. And in a lot of environments, visibility has not kept pace.

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